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Communication channels

EDPR recognizes, through its management practices, that value creation takes place by involving various stakeholders and by identifying and managing their expectations. Maintaining a close dialogue is how we build trust, get to know the environment we operate in and minimize and ensure better control of different business risks, especially the risks associated with our “social license to operate.”

Stakeholders Group Means of engagement
Employees and other internal public • Internal communications and surveys
• Intranet, Magazine and Corporate TV
• Quarterly and annually meetings
• Training and evaluation
• Human Resources Department
Customers (mostly off takers) • Regular communications and meetings
• Real time data feed
• Daily reports and term sheets
• Forecasting service and verbal and electronic updates
• Monthly settlement statement
Transmission operators • EDPR follows a set of instructions that vary by country and region, often including interaction with the transmission operator from the initial request to connect into their system to the start of power production
Suppliers • Permanent dialogue, to develop a transparent and cooperative relationship
• Suppliers department
Investors • IR Department
• EDPR website
• Quarterly and annual reports and presentations
• Investor Day and Road shows
• Frequent meetings
• Phone and e-mail inquiries
National and local public authorities • Interactions usually involve local permitting and property tax issues. These discussions vary by Country and region, and deal mostly with visual impact, noise, flora and fauna, local historical, archaeological or other protected sites, topographical and other site characteristics
Landowners • Newsletters
• Phone calls
• Regular meetings
• Wind farms dedication
Local community • Local presence
• Townhall meetings
• Scheduled permit meetings and hearings
• Meetings in schools
• Sponsorship Activities
Associations • Regular press-conferences and press-releases
• Assessment studies
• Phone, e-mails and regular meetings
• Sponsorship
• Conferences
• Website
• Communications department
Media • Regular press-conferences and press-releases
• Assessment studies
• Phone, e-mails and regular meetings
• Sponsorship
• Conferences
• Website
• Communications department