Make a Complaint
The Ombudsman receives complaints of an ethical nature sent to EDPR and investigates and documents the procedure for each of them, with guaranteed confidentiality in relation to the identity of the claimant.
EDPR is governed by a strong sense of ethics, whose principles are embodied in the day-to-day activities of its employees.
For appropriate disclosure, transparency and impartiality, the company approved, in 2010, its Code of Ethics, to be adopted by all company’s employees and whose wording has been updated in 2014.
In 2011, the Board of Directors also approved the creation of an Ethics Committee, whose main objective is to ensure the Code of Ethics compliance within the Company.
This Committee shall be composed of three members that must be the presidents of the Audit, Control and Related-Party Transactions Committee and of the Nominations and Remuneration Committee and the Compliance Officer. Their office as Ethics Committee members shall continue for as long as they are Presidents of their other Committees or Compliance officer, and its Chairman must necessarily be an independent Director. The Board may, at any time, remove the members of the Ethics Committee.
The main functions of the Ethics Committee are to receive, register, process and report to the Board of Directors information received from the employees regarding violations of the Code, in matters of legislation, ethics, conduct in the work environment, human rights and equal opportunities, integrity, relations with customers and suppliers, the environment and sustainability.
These functions include the following:
Since 2012, EDPR Ethics Ombudsman is Mr. José Figueiredo Soares. According to the Ethics Code regulation, the Ethics Ombudsman is responsible for:
A “Code of Ethics” email channel is available for the communication of any breach to the Code articles.
To adopt the best practices followed by EDP Group, EDP Renováveis (EDPR) has developed an Anti-Corruption Policy, mandatory for all employees and “transaction partners”.
This Policy regulates essentially the relationship of employees and transaction partners with third parties, both public agencies and private entities, and establishes a number of rules concerning the provision and acceptance of gifts, meals, entertainment and traveling, as well as the execution of political contributions, donations and sponsorships.
The main objective of this policy is to avoid influencing the will of any employees or external entity to obtain any benefit or advantage for the company, by using unethical practices.
EDPR has always carried out its activity by consistently implementing measures to ensure the good governance of its companies, including the prevention of incorrect practices, particularly in the areas of accounting and finance.
We provide the Group employees with a channel enabling them to report directly and confidentially to the Audit and Control Committee any practice presumed illicit or any alleged accounting and/or financial irregularity in their company, in compliance with the provisions of CMVM Regulation nº4/2013.
With this channel for reporting irregular accounting and financial practices, EDPR aims to:
Guarantee conditions that allow employees to freely report any concerns they may have in these areas to the Audit and Control Committee
Facilitate the early detection of irregular situations which, if practiced, might cause serious damage to the EDPR Group, its employees, customers and shareholders
Contact with the Company’s Audit and Control Committee is only possible by email and post, and access to information received is restricted.
Any complaints that could implicate irregular accounting of financial practices must be submitted as soon as possible to the Audit Committee according to the procedures and specific regulations of the EDPR Whistleblower Channel. All these complaints are kept strictly confidential and the whistle-blower will remain anonymous, provided that this does not prevent the investigation of the complaint. The employee will be assured that the Company will not take any retaliatory or disciplinary action as a result of exercising his/her right to blow the whistle on irregularities, provide information or assist in an investigation.
The Secretary of the Audit and Control Committee receives all the communications and presents a quarterly report to the members of the Committee.
The Ethisphere Institute recognized EDP in 2017, for the sixth consecutive year, as one of the world’s most ethical companies.
The Group was honored for the adoption of good sustainability and ethical practices in all its business areas, including EDP Renewables, and for promoting, in its value chain and in society in general, the values of integrity, responsibility and transparency in its performance.